Our Nutrition Services

CANCELLATION POLICY
At Sincerely Nourished, your privacy and confidentiality are taken seriously. Any personal details shared through our services or website will be handled securely and used only in accordance with our privacy principles.

Information We May Collect:
- Name and contact details (e.g., email, phone)
- Demographic data (e.g., location, interests)
- Clinical or medical reports from other healthcare professionals (when relevant)

How Your Information Is Used:
- To maintain accurate and professional client records
- To collaborate with other healthcare providers when necessary
- To improve the quality of our services and offerings
- To occasionally send helpful updates or promotions (with your permission)
- To reach out for feedback or market research
- To personalise your experience on our website

Your Rights:
If you wish to withdraw your consent or have your personal information removed from our records, you may request this at any time. Simply reach out to us directly to make a formal request.

Terms & Conditions

1. Appointment Changes & Cancellations

We kindly ask that you give at least 48 hours’ notice for any cancellations or rescheduling of appointments.

Cancellations made less than 48 hours in advance may result in a 50% late cancellation fee.

Sessions can be rearranged without penalty if notice is given within the required timeframe.

2. Fees & Payments

All pricing is agreed upon prior to booking any consultations, talks, or workshops.

Some services may offer flexible payment plans.

Online consultations may require payment in advance.

Invoices must be settled within 30 days, unless otherwise agreed.

3. Late Payment Policy

If payment is delayed beyond 7 days, services may be temporarily suspended until the balance is cleared.

Continued non-payment may incur late fees and interest, applied in accordance with standard bank rates.