Terms & Conditions
Effective Date: July 15, 2025
Last Updated: July 15, 2025
These Terms & Conditions ("Terms") govern your access to and use of services provided by Sincerely Nourished. By booking a consultation, subscribing to a package, or using our website, you agree to be bound by these Terms. Please read them carefully.
1. Services Offered
Sincerely Nourished provides nutrition-related consultations, education, workshops, and resources. All advice is delivered by qualified professionals in accordance with current clinical guidelines and research.
Our services are intended for informational and educational purposes and are not a substitute for medical diagnosis or treatment. You are responsible for seeking medical advice from a doctor or specialist when required.
2. Appointments & Cancellations
Booking
- Appointments must be booked in advance through our website, email, or approved platforms.
- By booking a consultation, you agree to provide accurate health information to support a safe and tailored service.
Cancellations & Rescheduling
- We require at least 48 hours’ notice for any appointment cancellations or rescheduling.
- Cancellations with less than 48 hours’ notice may incur a 50% cancellation fee.
- Missed appointments without notice will be charged at full rate.
- If you are late to an appointment, the session will still end at the scheduled time.
3. Payments & Refunds
Fees for services are clearly stated at the time of booking and must be paid in full unless a pre-arranged payment plan is in place.
For some services, full or partial prepayment may be required to confirm your booking.
Payment is accepted via secure online methods.
Payment plans are available for select packages and must be agreed upon prior to the first session.
Refunds
- Refunds will not be offered for missed sessions or cancellations within 48 hours.
- Refunds for unused sessions within a package may be considered on a case-by-case basis, minus any sessions already completed and admin fees.
4. Client Responsibilities
By engaging with our services, you agree to:
- Provide honest and complete information about your health and lifestyle
- Follow professional advice to the best of your ability
- Communicate openly about any concerns or changes in your condition
- Refrain from sharing any content or resources provided to you without permission
5. Confidentiality & Data Protection
All personal information shared during consultations is kept strictly confidential and handled in accordance with our Privacy Policy and GDPR requirements.
We will not share your data with third parties without your consent, unless required by law or to protect your safety or that of others.
6. Limitation of Liability
Sincerely Nourished and its team shall not be held liable for:
- Any health issues that arise from undisclosed information
- Failure to achieve desired outcomes (as results may vary by individual)
- Decisions made based on nutritional advice without consultation with other medical professionals
Our services are based on the best available evidence but should be part of a broader healthcare plan when necessary.
7. Intellectual Property
All materials shared through consultations, workshops, or our website—including guides, resources, and meal plans—are the intellectual property of Sincerely Nourished and may not be copied, shared, or republished without written permission.
8. Website Use
By accessing this site, you agree not to use it:
- For unlawful purposes
- To upload malicious code or disrupt site functionality
- To misrepresent your identity or impersonate another user
9. Changes to Terms
We reserve the right to update these Terms at any time. You will be notified of major changes, but continued use of our services after updates constitutes your acceptance of the revised Terms.
10. Contact
For any questions or concerns about these Terms, please contact us.